Policies - Limón Palm Springs

Thank you for choosing to experience Limón, a newly renovated group-stay resort in beautiful Palm Springs, California.

General Policies:

· Limón requires a two-night minimum stay on the weekends and a three-night minimum on holidays.

· Daily housekeeping will be provided at 10 am daily.

· Payment is due in full by credit or debit card only. 11.5% City of Palm Springs hotel tax/TOT is charged on the room rate, cleaning, and admin fees.

· Check-in is from 3-5 pm (with prior notice, special arrangements may be made for early/late arrivals).

· Check-out is 11 am. If you require a later check out time, please let us know. If we are able to accommodate you, we will.

· No glassware in outdoor areas or at the pool.

· Pool hours are not enforced; however, please be considerate of neighbors during your stay.

· The A/C will turn off if the sliders and doors are not closed and locked. Sliders and doors must be closed and locked when A/C is in use.

· Please do not unplug electronics or move furniture. Please call guest services for assistance.

· This property and its management team, Elevation Property Management, Inc., are fully licensed by The City of Palm Springs ID#2081.

Deposit Policy:

Reservations are guaranteed with an advance deposit of your complete stay plus tax.

Occupancy:

The maximum number of occupants at the property is 14.

Pets:

Limón does not permit pets on the property.

Smoking:

Smoking, vaping or e-cigarettes are not permitted. Smoking is permissible outdoors at least 50 feet from the building. There will be an automatic $1,000 charge to your credit card for failure to comply with this policy.

Other:

Bicycles, candles/open flames are not permitted in any of the rooms.

Gratuity Policy:

Our staff works hard to make sure your room is clean and comfortable. Although not required, if you wish to leave a gratuity upon departure, our housekeepers would be delighted.

CANCELLATION POLICY:

• Cancellations made 46 or more days prior to arrival will incur a $45 cancellation fee.

• Cancellations made within 45 days of arrival are non-refundable. The full balance for the entire reservation will remain due regardless of the reason for cancellation.

We strongly recommend purchasing travel insurance to protect against unforeseen circumstances that may affect your travel plans.